Shipping & Logistics
Shipping & Logistics
At Korunta, we are committed to delivering your orders safely and efficiently to customers worldwide. Please review the following shipping information before placing your order.
Shipping Destinations
We ship to most countries worldwide through trusted international logistics partners. If your country is not available during checkout, please contact our support team for assistance.
Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Custom, bulk, or special-order products may require additional processing time. In such cases, our team will notify you in advance.
Estimated Delivery Time
Delivery times may vary depending on the destination country, customs procedures, and carrier operations.
| Region | Estimated Delivery Time |
|---|---|
| North America | 5–10 Business Days |
| Europe | 5–12 Business Days |
| Asia Pacific | 4–10 Business Days |
| Middle East | 5–12 Business Days |
| Other International Locations | 7–15 Business Days |
Please note that these are estimated delivery times and are not guaranteed.
Shipping Charges
Shipping costs are calculated based on the product weight, dimensions, quantity, and delivery destination.
The final shipping charge will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use the tracking number to monitor the status of your shipment online.
Customs Duties & Taxes
For international shipments, customs duties, import taxes, VAT, and other local fees may apply depending on your country's regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
Delivery Delays
While we strive to meet estimated delivery timelines, delays may occasionally occur due to:
- Customs inspections and clearance procedures
- Public holidays
- Severe weather conditions
- Transportation disruptions
- Carrier-related issues
- Force majeure events beyond our control
Korunta is not responsible for delays caused by customs authorities or shipping carriers.
Lost, Damaged, or Missing Shipments
If your shipment arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
To help us investigate the issue, please provide:
- Order number
- Photos of the damaged package (if applicable)
- Description of the issue
Our team will work with the shipping carrier to resolve the matter as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at the time of purchase. Korunta is not responsible for delivery issues resulting from incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding shipping, logistics, or order delivery, please contact our customer support team:
Email: sales@korunta.com
Website: https://korunta.com
We appreciate your trust in Korunta and look forward to serving you.